Contact Us

We value open communication with our customers and strive to make it easy for you to reach us for any questions, concerns, or feedback.

Business Hours:

Our customer support team is available during the following hours:
Monday - Friday: 9:00 AM - 6:00 PM (UTC+8)
Saturday & Sunday: 10:00 AM - 4:00 PM (UTC+8)
If you contact us outside of these hours, we’ll respond as soon as we’re back in the office.

Contact Methods:

Email:

Our primary contact method is email, which allows us to provide prompt and detailed responses to your inquiries.
For general inquiries, product questions, and order support, please reach out to us at: help@junedoll.com
We aim to respond to all emails within 24 hours on business days.

Contact Form:

Alternatively, you can reach us through our online Contact Form located on the Contact Us page of our website. Simply fill out the form with your details and message, and we’ll get back to you as soon as possible.